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Support Analyst Training

The Detica NetReveal®  Support Certification Programme will certify users of the Detica NetReveal applications, Base Platform, EIM investigator, Scenario Manager, Watchlist Manager, Service Manager, Application Builder, Workflow Configurator to interact effectively with the Detica NetReveal support team. This program will empower members of your organisation with the ability to quickly resolve basic issues with the Detica NetReveal software, and also provide them with the knowledge on how to correctly report issues for efficient resolution. The purpose of this program is to equip the appropriate members of your organisation with the skills to ensure a short turn-around time for any of the issues that you encounter.

Support Analyst Training

Course CodeCourse TitleLengthPrerequisites
SA01Support Certification Training1 Day 
SA01Support Certification Training1 Day 
SA01Support Certification Training1 Day 

 

Administration Training

The following course is unique to the Builder, Visualizer, Live and Workbench products. The course is developed on a project by project basis. Duration and cost of training varies depending on project requirements. Attendees should have attended the Detica NetReveal end user training.

Course CodeCourse TitleLengthPrerequisites
NWA01Workbench Administrator Training0.5 DaysNW01, NV01

This course is designed for individuals who would need to set up and administrate the Analyzer tool:

Course CodeCourse TitleLengthPrerequisites
NA02Analyzer Administrator Training2 Days 

If you have any inquiries about our Training Programs, simply contact your local Detica NetReveal representative or netreveal.training@detica.com